Niagara Region
General information including contact information, Regional Chair and Council Members and Niagara Region departments. Also includes links to Council Meeting schedules, agendas and minutes.
Contact Info
The Regional Municipality of Niagara
2201 St. David's Road
P.O. Box 1042
Thorold, Ontario,
Canada L2V 4T7
Phone: (905) 685-1571 or 1-800-263-7215
Fax: (905) 687-4977
Online Inquiries
Hours: 8:30 am – 4:30 pm
Monday-Friday, excluding holidays.
Key Phone Numbers
| Service |
Phone number/extension |
| Community Services |
905-984-6900 |
| Children's Services |
ext. 3803 |
| Senior's Services |
ext. 3806 |
| Social Assistance and Employment Opportunities |
ext. 3811 |
| Corporate Services |
905-984-3654 905-685-1571 ext. 3654 |
24-hour Emergency Hotline (roads, sewers etc.) |
1-800-263-7215 ext. 3002 |
| Employment Opportunities |
905-685-4225 ext. 3140 |
| Niagara Economic Development Corporation |
905-685-1308 (economic issues) 905-984-3626 (tourism issues) |
| Niagara Peninsula Conservation Authority |
905-788-3135 |
| Niagara Regional Housing |
905-682-9201 |
| Niagara Regional Police - Non-emergency |
St. Catharines, Niagara-on-the-Lake, Niagara Falls, Thorold |
905-688-4111 |
| Fort Erie |
905-871-2300 |
| Pelham, Welland, Wainfleet, Port Colborne |
905-735-7811 |
| Grimsby, Lincoln, West Lincoln |
905-945-2211 |
| Police/Medical Emergencies |
9-1-1 |
| Planning and Development |
905-984-3630 1-800-263-7215 |
| Public Health |
|
| General Information |
905-688-3762 1-800-263-7248 |
| Parent Talk Line |
905-688-8248 ext. 7555 1-888-505-6074 ext. 7555 |
| Tobacco Hotline |
905-688-8248 ext. 7393 |
| Sexual Health Centre |
905-688-3817 1-800-263-5757 |
| Public Works |
|
24-hour Graffiti Hotline (provide property description and address or location) |
905-984-3690 |
| Household Waste Management |
905-356-4141 1-800-594-5542 |
Large household item pick-up (call 2 days prior to regular garbage day) |
905-262-6000 1-800-561-4409 |
| Niagara Specialized Transit |
905-680-4821 1-866-487-7765 |
Road maintenance/construction/conditions (includes Region's Adopt-a-Road program) |
905-685-4225 1-800-263-7215 |
| After hours - Region's dispatch number (roads) |
905-984-3690 |
| Water and Wastewater services |
905-685-4225 1-800-263-7215 |
| Smart Gardening program |
905-685-4225 ext. 3458 |
Bids and Tenders
Bid opportunities are listed on Niagara Region website for all Bids, Tenders, Quotations and Expressions of Interest. The page also contains an archive of past opportunities.
Bids Opportunities for Niagara Region.
By-laws
The most frequently requested by-laws are on the Niagara Region website. Should you require an official copy of a by-law, please email request to Records.
Frequently Requested By-laws
Municipal Divisions
Contact information for Municipal Divisions such as Municipal Works, Parks, Recreation and Culture, Finance or Planning.
Related web links

Niagara Specialized Transit (NST)
NST Application Form
Regional Niagara Transportation Strategy
Greater Niagara Circle Trek
Smart Gardening
Wainfleet Wind Power Development
Take It Back!
Smart Growth
Regional Council is made up of Niagara's 12 mayors plus 18 elected representatives. Provides contact information, meeting schedules and more.more...